How it Works
We strive to keep paperwork to a minimum and do all we can to make the referral process easy for our clients and providers. We only require a client Consent to Receive Services, which can be uploaded online when you enter your invoices through our Provider Portal. To receive access to the Portal, please complete the Provider Portal Agreement and return to us at [email protected] or by faxing to 717-561-1125.
To learn more about the Provider Portal, please view our Frequently Asked Questions page. For an informational overview regarding our Paperwork and Invoicing processes, please visit our YouTube channel and let us know if you have any questions!
Clients must sign a Consent Form if they are to receive services through the EAP. We can also accept other Consent forms, if necessary, but would appreciate it if you would furnish our Notice of Privacy Practices to the client. We must receive a copy of a Consent to Receive Services (your own or ours) before we can process payment. Verbal or digital consents may be noted on the signature line as such, and the form may be faxed or emailed to our office or submitted through the Provider Portal.
These forms are “fillable” PDFs that can be edited using Adobe Acrobat (a free download) and may be emailed to [email protected] within 14 days after the date of service. We encourage interim billing! Please contact the EAP staff (call 1-800-543-5080 or email [email protected]) if you have an invoice that is greater than 14 days old to request an exception.