Premier Employee Assistance Program in North America
Your success is our passion
M&S EAP covers hundreds of thousands of lives across the nation, equipping employees at all levels with the right tools and resources to manage everything from day-to-day stressors to life-altering events. Our diverse range of high-quality, comprehensive EAP services can lead to decreased absenteeism, reduced turnover, and improved work performance by helping your staff stay happy, healthy and productive.
As an employer or HR professional, you care about the health and well-being of your employees. So do we. That is why our team builds strong working relationships with our clients to successfully improve employee wellness and address the various areas that can affect employee performance. We’re widely known for tailoring our employee assistance programs to meet the specific needs of your organization.
Our EAP services are 100% free, confidential and tailored to the unique work-related and personal needs of employers, employees, spouses, children and household members. Our team is available to help 24/7.
Handling your employees’ challenges with utmost care
At M&S EAP, we understand that when your employees thrive both personally and professionally, your organization thrives as a result. The benefits provided through our employee assistance programs reach far beyond counseling for problems such as substance abuse or work stress. Employees and members of their households can seek support for concerns and challenges large and small, both inside and outside the workplace.
Here’s a sample of the ways M&S EAP can help employees:
- Free counseling and coaching sessions with master’s-level therapists (face-to-face, via telephone or virtual)
- Providing access to free resources such as helpful links, articles and videos
- Connecting with community resources such as counseling for adoption, housing, legal counsel and more
Success stories from our current clients
The success of your organization depends on your most valuable resource: your employees. M&S EAP offers a comprehensive network of solutions to provide the support to keep organizations and their employees engaged and productive.
Learn about how M&S EAP services can work for you:
Superior job benchmarking and hiring
By identifying and building a benchmark for potential hires to meet, you’ll save time and money by hiring the right people the first time and reducing turnover. Benchmarking takes into account the intangibles of a job, allowing you to hire candidates who will seamlessly fit into the position and the culture of the organization.
The changing face of the workforce has presented challenges for organizations that did not exist even 10 years ago. We have an entire learning portfolio of workshops and presentations that cover various topics. We consult with you to customize each learning experience in order to meet the needs of your organizational culture. Common requests include communication, conflict resolution, team building, stress management, leadership development and more.
Professional development and coaching
The professional development and coaching process is a tool to guide development and assess progress toward an individual’s career goals. We will work with the employee to identify required skill and competency development, as well as plan goals and objectives for the employee to work toward while ensuring the support of the organization’s goals and business needs.
Proactive conflict resolution
Conflict is never comfortable for anyone. However, there are proactive steps to successfully resolve it by incorporating our assessment tools and implementing effective communication strategies. Our primary goal is to educate and inspire individuals to work toward improving both their professional and personal relationships. Our team can facilitate overcoming conflict between colleagues or departments in a positive and professional manner.
Other EAP services
- Grief and Loss
- Parenting Support
- Teen Counseling
- Codependency Therapy
Please note that EAP benefits vary by employer. For specific benefit information, please contact us directly. We are happy to explain our services and your benefit information.