Elder Care Services: Supporting Employees Caring for Aging Loved Ones
Caring for an aging parent, spouse or relative can be deeply meaningful and rewarding. But it’s also one of the most challenging responsibilities an individual can face. Balancing work, home life and caregiving often leaves employees feeling overwhelmed, stressed and uncertain about where to turn. Through your Employee Assistance Program (EAP) benefit, M&S EAP partners with a network of reputable elder care providers to ensure employees can access the guidance, resources and referrals they need.
We don’t provide these services directly—instead, we connect you to trusted professionals who specialize in elder care, helping you make informed decisions at every stage of the caregiving journey.
Connecting Employees to the Right Expertise
Every caregiving situation is unique. That’s why M&S EAP works with experienced elder care specialists who can provide personalized guidance. Employees can connect with these experts through:
- Virtual consultations for flexible, face-to-face conversations
- Phone consultations for quick answers and resource guidance
- Customized referrals to providers that fit your needs and location
These consultations are designed to address specific concerns, whether you’re navigating a sudden change in a loved one’s health, exploring care options for the first time or reassessing long-term plans.
Resource Navigation and Referrals
One of the most stressful parts of caregiving is figuring out what type of care your loved one needs—and where to find it. M&S EAP takes the guesswork out by connecting you to vetted providers in areas such as:
- In-home care and home health agencies
- Assisted living communities and nursing homes
- Adult day care programs
- Respite care services
We listen to your concerns and work to match you with resources that meet your loved one’s needs, whether they’re managing mobility limitations, chronic conditions, dementia or help with daily activities.
Guidance on Medicare and Benefits
Healthcare coverage for older adults can be complex. Through our partnerships, M&S EAP can connect employees to specialists who help review Medicare plans, supplemental insurance and other benefits. They can explain what’s covered, how to access services and where to go for additional support—reducing stress and helping you plan financially.
Support for Every Stage of Caregiving
Care needs often change over time. Whether you’re seeking short-term solutions, planning for future care or managing a long-term situation, M&S EAP is here to connect you with the right professionals. Our role is to ensure you have access to reliable, compassionate and practical guidance—so you don’t have to face these challenges alone.
Through your EAP benefit, help is always a phone call away. M&S EAP is committed to partnering with trusted elder care providers so you can focus on caring for your loved one while also caring for yourself.
