Counseling Services: Accessible Support for Employees and Families 

At M&S EAP, we understand that life’s challenges don’t follow a schedule. That’s why we offer flexible, confidential counseling services designed to support employees and their household members whenever they need it most. Whether it’s stress, anxiety, grief, relationship difficulties or work-life balance struggles, our counseling services provide professional, compassionate care that’s easy to access. 

A Renewable Session Model for Ongoing Care 

M&S EAP’s Renewable Session Model ensures that support is always available when it’s needed. Each employee and their direct household members have access to up to 12 counseling sessions per year, per individual—completely paid for through their Employee Assistance Program (EAP) benefits. 

This model allows individuals to get care when they need it, with the flexibility to renew sessions. If you’re an employee, this means your spouse, partner or dependents living in your household can also use these services for their own mental health needs. 

Multiple Ways to Connect 

We know that everyone’s comfort level and availability are different, so M&S EAP offers multiple counseling options to make support as accessible as possible: 

  • Face-to-Face Counseling: For individuals who prefer in-person connection, we can coordinate local sessions with qualified mental health professionals in your area. 
  • Virtual Counseling: Telehealth options provide video-based therapy for those who want the comfort of counseling from home. 
  • Telephonic Counseling: For quick support or those without access to video, telephone counseling is available for flexible, confidential conversations. 

No matter how you choose to connect, our goal is to make counseling easy, private and convenient. 

Nationwide Access to Diverse Providers 

M&S EAP has a network of qualified counselors and therapists in all 50 states, ensuring that no matter where you live or work, you’ll have access to the support you need. We also prioritize provider diversity, helping to match individuals with therapists who provide affirming care, aligning with their personal, cultural or language preferences. 

Whether you’re looking for a provider who understands specific cultural backgrounds, gender-related concerns or trauma-informed care, we will help you find the right fit. 

A Confidential and No-Cost Resource 

All M&S EAP counseling services are confidential and completely covered by your employer’s EAP benefits. There is no out-of-pocket cost to you or your family members for these sessions. This ensures that cost or insurance barriers do not prevent anyone from getting the support they deserve. 

Supporting Whole-Person Well-Being 

At M&S EAP, we believe that mental health care should be simple, accessible and stigma-free. Our Renewable Session Model and flexible counseling options are part of our commitment to helping employees and their families thrive—at work, at home and in life. 

If you’re ready to take the first step toward wellness, M&S EAP is here to guide you with compassionate, professional care.