Mazzitti & Sullivan’s Employee Assistance Program provides a valuable benefit to middle management employees of a corporation. These supervisors and managers are responsible for the safety and performance of the employees that they supervise. They are often faced with personnel and worksite issues that impact on job performance, but are rooted in personal problems that their employees are experiencing.
While middle managers and human resource professionals may be well trained in supervising performance and safety issues, they are often not equipped to handle mental health and chemical dependency issues. Through training, the Employee Assistance Program works with managers and supervisors to build a truly functional working relationship. It is essential that management is aware of the services the EAP can offer to them in dealing with problem employees. Once educated, managers and supervisors come to view the EAP as another tool that they can use in managing the workplace and their employees.
Mazzitti & Sullivan account management and clinical staff will be responsible for providing individual consultation to supervisors, managers, and human resource directors regarding day-to-day management of employees with problems and proper procedure for referrals to EAP. We can do this via telephone, e-mail, or in person. We view the development of strong work relationships with our corporate clients as a key to EAP success, and we value the partnerships we have created with our clients.